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Find quick answers, learn how the main tools work and help us improve Green Navigator.

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✓ Check a product Search national authorisations and official details. ▥ Scan a barcode Sign in to identify and add products quickly. ? Contact support Report a technical issue or ask for help.
Top 10 questions

Frequently asked questions

1. What is Green Navigator?

Green Navigator is a workspace for crop protection, product checks, greenhouses, records, documents and team operations.

2. Is Green Navigator still in beta?

Yes. The beta label means features are being improved with user feedback while the core workflows remain available.

3. How do I check whether a product is authorised?

Open Product checker, choose the country and search by product, active substance, crop or function. Always confirm the official source.

4. How do I scan a product barcode?

Open Chemical List and choose Scan barcode. Allow camera access, place the full code inside the frame, or upload a clear photograph.

5. What happens when a barcode is not recognised?

You can search for the official product and link the code. The mapping is then available for future scans in the Green Navigator library.

6. Can I use Green Navigator on a phone?

Yes. The main workflows are responsive, and the barcode scanner is designed to use the rear camera on a phone.

7. Which languages are available?

Green Navigator is available in English, Portuguese and Swedish. Change language from the selector in the header.

8. Can several people work in the same company?

Yes. Company workspaces support users with different roles and shared operational information, subject to the selected plan.

9. Is the AI a replacement for official instructions?

No. AI guidance may contain mistakes. Follow current labels, official information and professional agronomic judgement.

10. How do I request help or report a problem?

Use the feedback form below, select Technical issue and describe what happened. Include the page and steps whenever possible.

Beta feedback

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Your feedback helps us decide what to improve next. For support, choose Technical issue and describe the page and the steps that caused the problem.

Your feedback is visible only to the Green Navigator administration team.